Introduction
At TablePlus5, we understand that the personal information you share with us comes with a reasonable expectation of care. This Privacy Policy explains — in plain terms — what data we collect when you use the platform, why we collect it, how it is stored and protected, and what you can do to manage it.
This policy applies to all registered players and visitors of tableplus5.pro and the TablePlus5 mobile application. It should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and TablePlus5.
Six Pillars of Our Privacy Approach
A summary of the key principles that guide how we collect, store, and protect your information.
Minimal Collection
We only collect the personal data we genuinely need to operate your account, process transactions, and comply with our legal obligations. We do not collect data for the sake of it.
Secure Storage
All data is stored on secured servers protected by SSL encryption. Access to personal data is restricted to authorised personnel who need it to do their jobs.
No Unnecessary Sharing
We do not sell your personal data to third parties. Data is only shared with service providers who help us operate the platform — and only to the extent necessary.
Your Rights Matter
You have the right to access, correct, or request deletion of your personal data. You also have the right to know how your data is being used and to object to certain types of processing.
Account Security
We use OTP verification, SSL, and session controls to protect your account. You are responsible for keeping your login credentials confidential and not sharing them with anyone.
Policy Updates
When this Privacy Policy is updated in a material way, we will notify you through the platform or via your registered email. Continued use of the platform after an update means you accept the revised policy.
1. What Personal Data We Collect
The personal data we collect falls into a few clear categories. Here is a breakdown of what we collect and why:
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration and KYC verification |
| Contact Data | Mobile number, email address, residential address | Account communication, OTP delivery, withdrawal verification |
| Financial Data | Bank account details, e-wallet reference numbers, transaction history | Processing deposits and withdrawals in PHP |
| Usage Data | Pages visited, games played, session duration, bet history | Platform improvement, responsible gaming monitoring |
| Device & Technical Data | IP address, browser type, operating system, device ID | Security monitoring, fraud prevention, geolocation compliance |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support and service improvement |
2. How We Use Your Personal Data
We use the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are inconsistent with the reason it was originally collected.
- Account management — creating and maintaining your TablePlus5 account, verifying your identity, and processing KYC documents.
- Transaction processing — handling deposits and withdrawals in Philippine Peso (PHP) through your selected payment method, whether that is a Philippine bank transfer, mobile banking, or a local e-wallet.
- Platform security — detecting and preventing fraud, unauthorised account access, and suspicious activity through IP monitoring, OTP verification, and device checks.
- Responsible gaming — monitoring usage patterns to identify potential problem gaming behaviour and enforcing account limits or self-exclusion where applicable. See the Responsible Gaming page for more.
- Customer support — responding to queries, resolving disputes, and improving our support processes based on interaction history.
- Legal compliance — meeting our obligations under applicable Philippine law, including data privacy, anti-money laundering, and know-your-customer requirements.
- Service improvement — analysing aggregated and anonymised usage data to understand how players use the platform and where we can make improvements.
3. Legal Basis for Processing
Under the Data Privacy Act of 2012, we are required to have a lawful basis for each type of personal data processing we carry out. The legal bases we rely on are:
- Contract performance — processing necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering.
- Legal obligation — processing required to comply with applicable Philippine laws and regulations, including KYC and anti-money laundering rules.
- Legitimate interests — processing carried out for our legitimate business interests, such as fraud prevention and platform security, where those interests are not overridden by your rights.
- Consent — where we rely on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4. Who We Share Your Data With
TablePlus5 does not sell your personal data. We share it only in the following circumstances and only to the extent necessary:
Service Providers
We work with third-party companies that help us operate the platform — including payment processors for handling PHP transactions, identity verification providers for KYC, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
Legal and Regulatory Requirements
We may disclose personal data to law enforcement agencies, government bodies, or regulators where we are legally required to do so — for example, in response to a court order or a lawful request under Philippine anti-money laundering legislation.
Business Transfers
In the event that TablePlus5 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You would be notified of any such change and the continued handling of your data.
5. Cookies and Tracking Technologies
The TablePlus5 website and application use cookies and similar technologies to keep the platform working correctly and to understand how it is being used. Here is a summary of the types we use:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Keeping you logged in, maintaining session security, enabling core platform features | No — these are necessary for the platform to work |
| Functional | Remembering your preferences such as language settings and display options | Yes — via browser settings |
| Analytics | Aggregated, anonymised data on how players navigate and use the platform | Yes — via cookie preferences |
| Security | Detecting unusual login patterns and preventing unauthorised access | No — these protect your account |
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the platform.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
- Account data is retained for the duration of your active account plus a reasonable period thereafter in line with our legal obligations.
- KYC documents are retained in accordance with the record-keeping requirements under Philippine law, which may require retention for a number of years after the account relationship ends.
- Transaction records are kept for the period required to satisfy anti-money laundering regulations and to resolve any disputes that may arise.
- Support communications are retained for a reasonable period to allow for dispute resolution and service quality review.
- Anonymised usage data may be retained indefinitely for platform improvement purposes, as it can no longer be linked to a specific individual.
When data is no longer needed and retention is no longer required by law, it is securely deleted or irreversibly anonymised.
7. Your Data Privacy Rights
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by TablePlus5:
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Right to Access You can request a copy of the personal data we hold about you and information about how it is being processed.
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Right to Correction If any of the personal data we hold is inaccurate or incomplete, you have the right to have it corrected. You can update most account details directly through your account settings.
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Right to Erasure You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
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Right to Object You can object to certain types of data processing, including direct marketing communications. You can withdraw consent for marketing at any time through your account settings.
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Right to Data Portability Where technically feasible, you may request that your personal data be provided to you in a structured, commonly used format.
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Right to Lodge a Complaint If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
8. How We Keep Your Data Secure
TablePlus5 uses a range of technical and organisational security measures to protect personal data against unauthorised access, loss, or misuse. These include:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- OTP-based authentication for sensitive account actions including password changes and large withdrawals.
- Access controls that limit internal access to personal data to authorised personnel only, based on the principle of least privilege.
- Regular security reviews of our platform infrastructure and data handling practices.
- Secure data storage on servers with appropriate physical and network-level security measures.
While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials or OTP with anyone, including people claiming to be TablePlus5 staff.
9. Minors and Age Restrictions
TablePlus5 is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals below 21 years of age. If we become aware that a minor has registered on the platform, we will immediately close the account and delete any associated personal data.
If you have reason to believe a minor has used the platform, please contact us at the address provided below so we can take prompt action.
10. Policy Updates & Contact
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players through an in-platform notification or by email to the address associated with your account. The "Last reviewed" date at the top of this page will also be updated. Continuing to use the platform after a policy update constitutes your acceptance of the revised terms.
How to Contact Us
If you have questions about this Privacy Policy, want to exercise your data privacy rights, or wish to make a complaint, you can reach the TablePlus5 team at:
We aim to respond to all data privacy enquiries within a reasonable timeframe in accordance with the requirements of the Data Privacy Act of 2012.